privacy

🔒 Privacy Policy

Effective Date: 6th Aug 2025

This Privacy Policy describes how HumAIn Core by HumAIn Core Studios Ltd ("we", "us", "our") collects, uses, and protects your information when you use our mobile application ("App").

1. Information We Collect

We may collect the following types of personal data:

Name
Email address
Date of birth
Timezone (used to schedule reminders and notifications)
App usage data (e.g., interaction frequency, features used)
Device information (type, OS)
We do not store or retain the messages you send to any HumAIn character within the App.

2. How We Use Your Information

We use this data to:

Provide and personalise your experience in the App
Improve features and functionality
Send updates, notifications, or product-related emails (if opted in)
Respond to support or feedback requests

3. Data Storage & Security

Your data is stored using secure third-party services:

Authentication & storage: Firebase (by Google LLC)
Email communications: MailerLite
Analytics & error tracking: Mixpanel

We implement appropriate security measures to protect your data. However, no method of electronic transmission or storage is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share it only with trusted third parties necessary for the operation of the App (e.g., Firebase, MailerLite), and only to the extent required to provide the service.

5. Your Rights

Depending on your location, you may have the right to:

Request access to or deletion of your data
Correct inaccurate data
Withdraw consent to data processing

To exercise your rights, contact us at support@humaincore.com.

6. Children

The HumAIn Core app is intended for users aged 16 and over.

We do not knowingly collect personal information from anyone under the age of 16. If we become aware that we have inadvertently collected data from a user under 16, we will take steps to delete this information as soon as possible.

If you believe we may have collected information from someone under the age of 16, please contact us immediately at support@humaincore.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App and/or sent to your email address.

8. Contact

If you have questions, complaints, or requests, please contact:

📧 support@humaincore.com 📍 HumAIn Core Studios Ltd, 124 City Road, EC1V 2NX